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1993-05-31
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DELRINA
895 Don Mills Road 6830 Via Del Oro
500-2 Park Centre Suite 240
Toronto, Ontario San Jose, California
Canada M3C 1W3 U.S.A. 95119-1353
Product Support Numbers
BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921
Fax Back:(416)443-1614 All Other Products:(416)441-1026
Fax:(416)441-0774
======================================================================
T E C H N I C A L N O T E S
Product: WinFax PRO 3.0
Document No.: 2070
Document Date: June 3, 1993
======================================================================
Subject: "Error Locating Group Record" When Sending Group Faxes
Situation:
==========
When sending a fax to a recipient group, the message "Error locating
group member record" appears in WinFax.
Solution:
=========
This error occurs when one or more recipient records in the group has a
first name of 15 characters, which is the maximum number of characters
allowed in the First Name field.
Edit all recipient records with first names of 15 characters, deleting at
least one character from the name.
Note: Changing the number of characters in the Last Name field has no
effect on this problem.